The HGS Model VS. Traditional Outsourcing

16 Apr 2019

In today’s interconnected world, you might have done your research on outsourcing and decided that it is something your company needed to stay competitive, only to realize that traditional outsourcing and their service providers may have operational limitations and impractical terms that would cause more harm than good in the future of your company.

Traditional outsourcing offers businesses the benefit of reducing company overhead costs by assigning work outside of their local team. HGS’s outsourcing model, on the other hand, has fundamental differences that companies need to be aware of. Differentiating the two will help determine which strategy best fits your objectives.

The Traditional Approach to Outsourcing

Outsourcing earned its reputation as providing cheap alternative labor for companies, making it a more general and much broader option. Outsourcing service providers determine the objectives that a client needs and the ensuing result will determine how much they are paid. This means clients have no control over choosing their staff, their selected roles or have a say in directly managing them. Full control over staff members is given to providers and they have the option to change who they have working for a client.

This traditional approach to outsourcing is seen as viable for companies that want results done on a determined schedule. Having an easily changeable staff would mean improving the quality of work almost immediately. However, this practice is prone to providing inaccurate metrics and less transparency for clients.

The HGS Model

HGS’s outsourcing model offers businesses full control over the staff they hire outside their local team. Unlike traditional outsourcing, clients have direct managerial control over their team and are very involved in the recruitment process. Having more control in the staff selection process or acquiring full outsourced services means training, strategy assistance, IT and HR support.

While traditional outsourcing providers let companies select and change staff members on the fly to suit a client’s objectives within their determined timeframe, HGS’s outsourcing model focus more on staff retention and cultivating the skills they bring.

So what should I use?

Traditional outsourcing will help you save money on overhead costs. However, HGS enables businesses to maintain transparency over the staff they select, maintain competitiveness in the market and explore new business models. We believe that by being more transparent in choosing the staff who will work in an outsourced capacity, companies also will determine their benefits. They can see how much training the staff will receive and how they can help develop their career pathways to become long-term members of their team. For local staff, helping manage and control such a team can also help them develop a valuable skill and this encourages more active inter-team collaborations.

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  3. Manila’s Status as an Outsourcing Destination


HGS moves away from the traditional outsourcing model. We let our clients decide the level of control over their offshore team and provide them with absolute transparency over their operational costs while significantly maintaining cost savings up to 60-70%. This unique approach to outsourcing will enable your company to focus more on your core business. If you wish to learn more about us, feel free to contact us today.