Build Your Own Offshore
IT & Development Team
In the era of rapid digital transformation, staying ahead means
accelerating innovation. Dive into a world where local
boundaries fade, giving way to global talent to collaborate with
your team. Through offshoring with HGS, we will help you
build your own offshore IT and Development team
while maintaining greater managerial control and cost transparency -
ensuring that you not only keep pace with digitalization, but
lead the charge.
Schedule a free work force strategy consultation. Contact us now!
Trusted by Top Brands Worldwide
Offshore IT and Development Roles
Software
Development
Website
Development
Mobile Application
Development
Quality Assurance
and Testing
Technical Support
and Helpdesk
Offshore Software Developer
Responsible for designing, coding, and modifying software
applications to ensure they run smoothly, meet user requirements,
and deliver desired results. Software developers work with various
programming languages and frameworks such as Java,
Python, .PHP, .NET, JavaScript, and more.
Offshore Web Developer
An expert in designing, building, and maintaining websites.
They specialize in the creation of web pages and web-based
applications. Web developers are skilled in the front-end
(HTML, CSS, JavaScript frameworks) and back-end (database
and server management, API integration) aspects of web
development.
Offshore Mobile App Developer
Specializes in creating software for mobile devices, including
martphones and tablets. They are skilled in iOS, Android, and
cross-platform mobile app development using tools like Flutter or
React Native.
Offshore QA Tester
Responsible for ensuring the quality and functionality of
software applications. They identify errors or inconsistencies
through systematic testing processes, helping to deliver
efficient products to end-users.
Offshore Technical Support and Helpdesk
Responsible for providing technical assistance to users facing hardware or software issues. They troubleshoot problems, guide users through step-by-step solutions, and ensure optimal system performance and user satisfaction.
Our Clients
We work in partnership with clients globally across a wide range of industries
Operating in a very competitive and price-sensitive FMCG market means that one of the challenges with Domino’s growth has been to continue improving on and adding to both its customer engagement and franchisee services while also containing its costs and maintaining its profit margins in a high-volume, low-margin business.
Dominos has used the opportunities presented by offshoring through HGS to substantially add to its customer engagement program and franchisee support services without significantly increasing its operational fixed costs and without the need for a major capital injection. In addition, Dominos has sourced offshore staff for more senior support roles who have possessed skills and expertise that have been otherwise difficult to find in Australia.
Temple & Webster first started working with HGS in early 2017. Since then we have developed a truly strategic partnership that has positively shifted the way we support our customers. We now have an offshore team of more than 100 talented and passionate people which the HGS Talent and Client Services teams have been central to recruiting and developing.
The HGS teams are dedicated and consistently go above and beyond to deliver the best outcome for Temple & Webster and our people. Building the right culture and developing the right skills in an offshore team has its challenges, but I am pleased to say that working with HGS as a partner has been genuinely collaborative and we’ve overcome every challenge to deliver a better experience for our customers and a great outcome for our business.
In my experience working with HGS, the staff are extremely professional and very easy to deal with. They are always quick to respond to any queries with no question being too difficult, making the process from recruitment to staff management flawless. We are very happy with our staff in Manila and the way HGS looks after them. I would recommend HGS to anyone looking to engage staff offshore.
The HGS
Difference
Our distinctively different approach to offshoring
will enable you to build your own offshore customer
service team with more control and
transparency. Through the support of a dedicated
offshore team, your onshore team will be able to
focus on implementing strategic initiatives that
will further drive growth to your business.
More control over your offshore team
You will still be involved in the hiring process and employee training towards your business goals.
Full cost transparency
Our pricing is transparent, detailed, and straightforward. This lets you see the exact value you're getting with our services.
High employee engagement rate
Our annual staff satisfaction survey has run at 92% or more every year since its commencement, 16% more than the industry average.
Specialist in large teams
Scale up your offshore team with ease and on a more cost-effective approach, keeping up with the growth of your onshore business.
Global Visibility
Your offshore team brings in diverse perspectives and insights that prepares your business to be globally competitive.
HGS is a leading ISO certified offshoring services provider committed to operational excellence
